Conference · Mar 22 to Mar 24, 2027

Shoptalk Spring 2027

Mandalay Bay, Las Vegas, NV

Tickets & registration

Everything happening during Shoptalk Spring week (1 side events)

About Shoptalk Spring

Shoptalk Spring 2027, scheduled for March 22–24 at Mandalay Bay Resort & Casino, serves as a pivotal gathering for retail and commerce innovation. The event brings together a substantial community of industry leaders, innovators, and decision-makers, offering a platform to explore emerging technologies and strategic insights. [7][9]

The event emphasizes the future of retail by assembling over 10,000 trailblazers and 200 standout speakers. This ensures that attendees are exposed to game-changing ideas and the latest technology solutions designed to drive business forward. [7][8][9][10]

A key aspect of Shoptalk Spring is its focus on fostering connections among attendees. The event facilitates curated one-to-one meetings through its Meetup program, recognized as the world's largest and most effective co-matched meetings program in retail. This provides a structured environment for participants to engage directly with relevant peers and partners. [9]

The attendee demographic highlights the event's influence, with approximately one in three attendees holding C-suite positions across the retail, consumer brand, and tech sectors. This ensures that interactions and discussions involve critical decision-makers and high-level leaders. [7][8]

The 2027 agenda covers critical topics, including keynote sessions on customer experience, operational excellence, and retail in the age of AI. Other sessions delve into designing digital stores, fostering innovation culture, personalized commerce, MarTech's role in acquisition and retention, building customer connections, strategies for digital data collection in physical retail, the creator economy, rethinking metrics, and synthetic personas for marketing. [11]

Key facts

Dates
Mar 22 to Mar 24, 2027
Venue
Mandalay Bay
Address
3950 S Las Vegas Blvd
Postal code
89119
Location
Las Vegas, NV
Organizer
Shoptalk Commerce
Website
spring.shoptalk.com/

Getting there

Parking facilities are available at the venue. The main self-parking structure is situated on the west side of the building and can be accessed via Hacienda or Frank Sinatra Way. Additionally, the Convention Center parking garage is located on the south end of the building, with access points from Las Vegas Boulevard or Russell Road. [13]

What to expect in 2027

Attendees can expect a comprehensive experience with full event access, which includes all content sessions, networking opportunities, tech showcases, and parties. The event also provides curated one-to-one meetings through its Meetup program and access to a Personal Concierge from the Attendee Experience team to help maximize time on-site. Breakfast, lunch, and refreshments will be served throughout the day, and one epic party is planned. Retailers will also have access to exclusive events like Tabletalks, Industry Night, and VIP Networking Dinners. [9]

  • Track 3
  • Track 4
  • Track 1
  • Track 2
  • Ecommerce

Who attends

The event aims to bring together retail’s biggest names and a powerful community of leaders exploring tools and insights to transform retail, making it a global stage for retail and commerce innovation. [9]

Why it matters

Attending Shoptalk Spring 2027 offers an opportunity to engage with the future of retail and commerce innovation, exploring emerging technologies and bold new strategies. Participants can learn from 200+ speakers and network with industry-leading peers to advance their business. [8][9]

The event features a Meetup program for curated one-to-one meetings, which is the world's largest and most effective co-matched meetings program in retail. This allows attendees to hand-pick meetings and get matched with relevant participants. [9]

Attendees will join a powerful community of leaders, including 10,000+ industry innovators and 200+ standout speakers, with a significant C-suite presence. The event provides full access to content sessions, networking opportunities, tech showcases, and parties. [7][8][9]

Additional perks include a personal concierge service to maximize time on-site, breakfast, lunch, and refreshments, and exclusive events like Tabletalks, Industry Night, and VIP Networking Dinners for Retailers and Consumer Brands. Group discounts and a free daycare service, Shoptalk Kids, are also available. [9]

WON's point of view

WON's take

  • Shoptalk Spring 2027 serves as a crucial gathering for retail and consumer brands to assess the operational impact of AI on customer experience, conversion strategies, and supply chain efficiencies. The high concentration of C-suite attendees and the focus on actionable insights suggest opportunities for direct engagement with decision-makers actively shaping the future of retail.
  • The emphasis on 1:1 Meetup meetings and tailored content for retailers and brands presents a clear pathway for understanding emerging technological solutions and identifying potential partners. This structured approach to networking can accelerate the discovery and integration of new tools that drive margin and loyalty.
  • Given the event's broad coverage of AI, merchandising, marketing, and operations, it is an opportune moment to analyze how leading brands are redesigning their customer experience and back-end processes. This includes understanding their investments in platform changes, data upgrades, and new AI applications to inform WON's client strategies.

Questions to ask

  • What specific AI applications are retail and consumer brand leaders prioritizing for improving customer conversion and loyalty in 2027?
  • How are attendees leveraging the Meetup program to forge partnerships that address pressing operational challenges in their supply chain and merchandising efforts?
  • What key insights from the educational curriculum can be integrated into WON's AI-driven customer experience and operations redesign frameworks to better serve our clients?
Meet WON during Shoptalk Spring weekGet a free CX teardown before Shoptalk Spring

17 speakers

Notable speakers

  • Jessica Alba

    Founder, The Honest Company

    Source

  • Travis Katz

    GM & VP, Shopping, YouTube

    Source

  • Christine Barone

    CEO, Dutch Bros

    Source

  • Max Magni

    Chief Customer & Digital Officer, Macy's Inc.

    Source

  • Nicola Mendelsohn

    Head of Global Business Group, Meta

    Source

  • Niraj Shah

    CEO & Co-Chair, Wayfair

    Source

  • Tana Davila

    Chief Marketing Officer, Dutch Bros

    Source

  • Matt Baer

    CEO, Stitch Fix

    Source

  • Barbie Cameron

    Chief Stores Officer, Macy's Inc.

    Source

  • Matt Madrigal

    Chief Technology Officer, Pinterest

    Source

  • Anu Narayanan

    President, Women's & Home, Anthropologie

    Source

  • Steve Huffman

    Co-Founder & CEO, Reddit

    Source

  • Sven Gerjets

    EVP & Chief Technology Officer, GAP Inc.

    Source

  • Elina Vilk

    President & Chief Business Officer, David's Bridal

    Source

  • Heather Rivera

    Chief Business Officer, Wing (Alphabet)

    Source

  • Velia Carboni

    Chief Information Officer, SharkNinja

    Source

  • Rafe Colburn

    Chief Product & Technology Officer, Etsy

    Source

Organizer & leadership

Organized by Shoptalk Commerce.

Sponsors & exhibitors

Sponsors

Conference week

Around Shoptalk Spring

  1. Sunday, March 21

Tickets & pricing

  • General AttendeesUSD 3,245
  • Retailers and Consumer BrandsUSD 1,250
  • Startup Retailers & Consumer Brands (Founders/Co-Founders/CEOs)USD 750
  • Marketing AgencyUSD 2,495
  • Sponsor & ExhibitorUSD 3,195
  • StartupsUSD 1,795

Check current prices with the organizer

By the numbers

10,000+
trailblazers source
180+
speakers source
10,000+
industry players source
1 in 3
C-suite attendees source

Planning your visit

Parking facilities are available at the venue. The main self-parking structure is situated on the west side of the building and can be accessed via Hacienda or Frank Sinatra Way. Additionally, the Convention Center parking garage is located on the south end of the building, with access points from Las Vegas Boulevard or Russell Road. [13]

From X and LinkedIn

From the show

  • ClickZ @ClickZ

    Jul 16, 2026

    Elina Vilk, President of David's Bridal, shares at Shoptalk Spring 2026 that true influence comes from authentic connections. Friends often trust each other more than paid influencers, highlighting the power of peer-to-peer recommendations in marketing. https://t.co/eaj0hKqBc7

    View post

  • Airwallex @airwallex

    Apr 14, 2026

    🏎️ 🏁 This year at @shoptalk Spring, we took attendees beyond the booth for a different kind of Vegas experience. 🔥 Think hot laps and even hotter takes on the future of payments. Watch the full conversation 👇 https://t.co/xZRRoeeswy

    View post

  • Digiday @Digiday

    Apr 8, 2026

    ModernRetail spoke with Courtney Rose, vp of retail at Google Ads, at Shoptalk Spring about early results from AI-powered campaigns. https://t.co/uWP1nzcC2B https://t.co/pLFae1EsA5

    View post

  • Glossy @glossyco

    Apr 6, 2026

    At Shoptalk Spring, Boll & Branch chief commercial officer Katia Unlu spoke to Glossy about Tess, the in-house AI agent that has become an increasingly big part of the company's operations. https://t.co/NNrkFP8X6K https://t.co/QbS3SUY8Sa

    View post

  • Digiday @Digiday

    Apr 6, 2026

    AI is moving further and further away from the experimentation phase. That was clear at this year’s Shoptalk Spring. https://t.co/hcQdQpzXFh https://t.co/ImsKseqfmE

    View post

  • Fabric @fabric_commerce

    Apr 2, 2026

    "Agentic" solutions were everywhere at Shoptalk Spring 2026. Some focus on brand visibility. Others focus on data accessibility. In agentic commerce, only one determines whether your products actually get selected by AI agents. Read the blog: https://t.co/VGwH1SL2ST https://t.c

    View post

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FAQ

When and where is Shoptalk Spring 2027 held?
Shoptalk Spring 2027 will take place from March 22-24, 2027, at Mandalay Bay, Las Vegas.Source
Are there free tickets available for retailers and consumer brands?
Yes, Retailers and Consumer Brands can receive a complimentary all-access ticket. This ticket includes a $750 travel reimbursement and requires participation in eight 15-minute meetings with tech providers.Source
What is the Meetup program?
Meetup is a scheduled meetings program that allows sponsors to conduct guaranteed, pre-vetted one-on-one meetings with retail and brand decision-makers. This program aims to facilitate 6-12 months' worth of meetings in just three days.Source · Source
When and where will Shoptalk Spring 2027 take place?
Shoptalk Spring 2027 is scheduled for March 22–24, 2027, at the Mandalay Bay Resort & Casino.Source
What kind of attendees can I expect at Shoptalk Spring 2027?
The event brings together over 10,000 industry players, including 1 in 3 C-suite executives from the retail, consumer brand, and tech landscapes, along with 200+ standout speakers.Source · Source
What is the Meetup program and how does it work?
The Meetup program is Shoptalk's curated one-to-one meetings initiative, described as the world's largest and most effective co-matched meetings program in retail. You can hand-pick meetings from thousands of participants and get matched with those who also want to meet you. If you are not taking meetings, you do not need to complete a profile for Meetup.Source · Source
What are some of the key topics covered in the Shoptalk Spring 2027 agenda?
The 2027 agenda includes sessions on mastering customer experience, operational excellence, retail in the age of AI, designing digital stores, building a culture of innovation, personalized commerce, MarTech strategies, customer journeys, digital data collection in physical retail, the creator economy, rethinking metrics, synthetic personas, and the C-Suite mindset.Source
What additional benefits are offered to attendees?
Attendees receive full access to content sessions, networking, tech showcases, and parties. Other benefits include a personal concierge, complimentary breakfast, lunch, and refreshments, an 'epic party,' exclusive events like Tabletalks and VIP Networking Dinners, group discounts, and a free daycare service called Shoptalk Kids.Source
How far is the airport from Mandalay Bay?
The airport is approximately 10 minutes from Mandalay Bay by car.Source
Where should Uber/Lyft drop off for easy access to the convention center?
It is recommended to use the Shark Reef Aquarium as the Uber/Lyft drop-off point for easy access to the South Convention Center.Source
Meet WON during Shoptalk Spring weekGet a free CX teardown before Shoptalk Spring

Conference week guides

Sources

  1. [1]https://spring.shoptalk.com/page/travel-and-venue · retrieved Oct 18, 2026
  2. [2]https://spring.shoptalk.com/ · retrieved Oct 18, 2026
  3. [3]https://spring.shoptalk.com/page/get-ticket · retrieved Oct 18, 2026
  4. [4]https://spring.shoptalk.com/page/rcb-ticket-options · retrieved Oct 18, 2026
  5. [5]https://spring.shoptalk.com/page/why-sponsor · retrieved Oct 18, 2026
  6. [6]https://spring.shoptalk.com/page/sponsor-hosted-meetings · retrieved Oct 18, 2026
  7. [7]https://spring.shoptalk.com/page/sponsor-portal · retrieved Oct 18, 2026
  8. [8]https://spring.shoptalk.com/home · retrieved Oct 18, 2026
  9. [9]https://spring.shoptalk.com/page/retailers-brands · retrieved Oct 18, 2026
  10. [10]https://app.spring.shoptalk.com/ · retrieved Oct 18, 2026
  11. [11]https://spring.shoptalk.com/agendas/2027-agenda · retrieved Oct 18, 2026
  12. [12]https://spring.shoptalk.com/page/meetup-updated · retrieved Oct 18, 2026
  13. [13]https://spring.shoptalk.com/page/travel-venue · retrieved Oct 18, 2026
  14. [14]https://spring.shoptalk.com/sponsor-list · retrieved Oct 18, 2026

Details change. Confirm on the official site.