Retail

Commerce that adapts to every customer.

We help retail brands redesign their storefronts, merchandising, and operations so every customer interaction compounds margin instead of leaking it.

Hand reaching into a crowded shop shelf of brightly wrapped packages beside a wire basket

Where experience and operations meet, we redesign the system.

Retail is the most competitive consumer surface on earth. Personalization, supply chain, pricing, loyalty, and brand all collide in a single transaction. We bring strategy, design, and operational intelligence together to make that collision profitable.

From digitally native brands scaling on Shopify to established retailers modernizing their stack, our work focuses on the few decisions that move contribution margin and lifetime value, then engineers the systems that deliver them.

Where we focus

Storefront and Conversion

PDP, PLP, navigation, and checkout redesigned around how your customers actually decide and buy.

Merchandising and Pricing

AI-assisted assortment, content, and pricing systems that adapt to demand and customer segment.

Loyalty and Retention

Programs that grow frequency, AOV, and emotional connection without eroding margin.

Operations and Fulfillment

Inventory, OMS, and post-purchase systems orchestrated as one to protect promise and profit.

Ready to redesign how you serve the customer?

Retail specialisms

Plan your retail & commerce year

  • Trade show · Jan 6 to Jan 9, 2027

    CES

    Las Vegas, NV

  • Trade show · Jan 10 to Jan 12, 2027

    NRF Retail's Big Show

    Jacob K. Javits Convention Center, New York, NY

    About 41,000 expected attendees

  • Conference · Feb 2 to Feb 4, 2027

    Shoptalk Luxe

    Abu Dhabi, United Arab Emirates

  • Trade show · Feb 7 to Feb 9, 2027

    COTERIE New York

    Javits Center, New York, United States

  • Conference · Feb 8 to Feb 10, 2027

    Manifest

    The Venetian, Las Vegas, NV

  • Conference · Jun 8 to Jun 9, 2027

    CommerceNext Growth Show

    North Javits Center, New York, NY

    About 2,500 expected attendees

Frequently asked questions

What are the biggest retail & commerce conferences in 2027?
The largest by expected attendance are NRF Retail's Big Show (Jan 10 to Jan 12, 2027, New York, about 41,000 expected attendees); CommerceNext Growth Show (Jun 8 to Jun 9, 2027, New York, about 2,500 expected attendees).NRF Retail's Big Show · CommerceNext Growth Show
When is the next retail & commerce event?
CES runs Jan 6 to Jan 9, 2027, Las Vegas, NV.CES
Which cities host the most retail & commerce events?
Las Vegas hosts the most, with 7 events, followed by New York (3) and London (3) and Orlando (2).
Are there side events around retail & commerce conferences?
Yes. 7 side events are scheduled around NRF Retail's Big Show, Shoptalk Spring.NRF Retail's Big Show side events · Shoptalk Spring side events

Conference week guides

Browse the full retail & commerce event index