Travel & Hospitality
AI consulting for travel and hospitality.
We redesign guest experience and operations for hotels, resorts, cruise lines, OTAs, restaurant groups, sports, live entertainment, and venues.

Where experience and operations meet, we redesign the system.
From booking a trip to arriving at a venue, customers expect a connected experience. We bring experience design and operational intelligence together so the guest journey and the operating model work as one.
Hotels and travel businesses need better booking, servicing, and loyalty journeys. Restaurants and venues need reservation, ticketing, staffing, and guest-service systems that hold together under pressure. Explore the work for each below.
Where we focus
Hotels & Travel
Direct booking, on-property experience, cruise journeys, travel merchandising, and servicing that grow guest lifetime value.
Restaurants & Venues
Reservations, ordering, ticketing, fan loyalty, and operational intelligence across restaurants, sports, and live entertainment.
Ready to redesign how you serve the customer?
Travel & Hospitality specialisms
Plan your travel & hospitality year
Conference · Nov 2 to Nov 5, 2026
HITEC ParisParis, France
Trade show · Nov 3 to Nov 5, 2026
WTM LondonExCeL London, London, United Kingdom
Conference · Nov 17 to Nov 19, 2026
The Phocuswright ConferenceThe Diplomat Beach Resort Hollywood by Hilton, Hollywood, FL
Trade show · Nov 30 to Dec 3, 2026
ILTM CannesPalais des Festivals et des Congrès, Cannes, France
Conference · Jan 25 to Jan 27, 2027
ALIS (Americas Lodging Investment Summit)JW Marriott/Ritz-Carlton Los Angeles L.A. LIVE, Los Angeles, CA
About 3,000 expected attendees
Trade show · Jun 28 to Jul 1, 2027
HITECOrange County Convention Center, Orlando, FL
About 6,100 expected attendees
Next 60 days
Side-event highlights
Tuesday, November 3
- ATTA WTM London Networking6:00pm · London · During WTM London
- Pliant @ WTM: Travel Leaders Happy Hour6:30pm · London · During WTM London
Wednesday, November 4
- Expedia Group WTM Networking Reception6:30pm · London · During WTM London
Frequently asked questions
- What are the biggest travel & hospitality conferences in 2027?
- The largest by expected attendance are HITEC (Jun 28 to Jul 1, 2027, Orlando, about 6,100 expected attendees); ALIS (Americas Lodging Investment Summit) (Jan 25 to Jan 27, 2027, Los Angeles, about 3,000 expected attendees).HITEC · ALIS (Americas Lodging Investment Summit)
- When is the next travel & hospitality event?
- HITEC Paris runs Nov 2 to Nov 5, 2026, Paris, France.HITEC Paris
- Which cities host the most travel & hospitality events?
- London hosts the most, with 2 events, followed by New York (2).
- Are there side events around travel & hospitality conferences?
- Yes. 4 side events are scheduled around WTM London, The Phocuswright Conference.WTM London side events · The Phocuswright Conference side events
Browse the full travel & hospitality event index
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